Frequently Asked Questions
What products do you offer?
Beyond basic T-shirts, InkLayers provides screen printing, embroidery, DTF transfers, sublimation, custom jerseys, hats, outerwear, and promotional items like engraved drinkware or stickers. If you need something custom, we can likely produce it.
What makes InkLayers different from online apparel sites?
We believe your project deserves a human touch rather than an automated checkout. Working with us means having local experts who catch errors, help select quality products, and communicate clearly to ensure your organization looks its absolute best.
How do I get started?
Simply navigate to the "request presentation/quote" area at the top of our page. Once you submit an inquiry, our team will review your specific project requirements to recommend the ideal products and provide you with a detailed quote.
What happens after I submit an inquiry?
We will reach out within two business days to discuss your details. We’ll finalize product choices and decoration methods, send a personalized quote, and provide a digital proof for your approval before any physical production begins.
How do online Team Stores work for organizations?
We build a custom site for your group where members order and pay individually during a set window. After closing, we produce everything at once and sort each order for easy distribution. Note that setup and management fees apply to these stores.
Do you offer rush services for tight deadlines?
Yes, we accommodate rush projects when our schedule allows. Orders needed within 14 days of payment incur a 20% rush fee, and expedited shipping costs may apply. We suggest contacting us as early as possible to ensure we can meet your date.
Can you help us choose the best decoration method?
Definitely. Because every project is unique, we recommend methods based on your design complexity, budget, and garment type. Whether it is screen printing, embroidery, or engraving, we focus on what provides the best durability and professional look.
Can you match our brand or school colors?
Absolutely. Brand consistency is vital, so we utilize the best available inks, threads, and garments to match your organization's official colors as accurately as possible across all of your custom apparel and promotional merchandise.
Can I see samples before placing a large order?
Yes. We want you to feel confident in your selection. Depending on the product, we can provide garment recommendations, sizing samples, or fabric swatches to help you make an informed decision before we move forward with your bulk order.
What if I don't see the specific product I am looking for?